Terms and Conditions (Customer)

1.1 The Hyundai Reconnect Programme is available to all Hyundai vehicles aged 6 years or older, regardless of prior service history or country of origin.
1.2 Cover is valid for any Hyundai Vehicle up to 2.0L engine, HEV and PHEV. (Vehicles 2.0L+ engine are subject to increased prices supplied locally by Hyundai Dealer)
1.3 The programme is only valid when administered by an authorised Hyundai dealership.

2.1 A qualifying service must be completed at an authorised Hyundai dealer.
2.2 A Vehicle Health Check (VHC) must be carried out as part of the service.
2.3 Any items identified as “red” (requiring immediate attention) on the VHC must be repaired in full before the vehicle qualifies for the SARA "AA roadside assistance".
2.4 Failure to complete required red work items will result in ineligibility for roadside assistance activation.

3.1 Eligible customers will receive 12 months roadside assistance cover.
3.2 Cover will commence from the date of activation/registration, not the service date unless otherwise stated.
3.3 The roadside assistance is provided by a third-party provider "The AA" and is subject to their terms and conditions.
3.4 Cover is non-transferable and applies only to the registered vehicle.

4.1 Customers must provide accurate and complete information, including:
- Full name
- Address
- Email address
- Contact phone number
4.2 Failure to provide correct details may result in delays or inability to activate cover.

5.1 The dealership will submit the required documentation and customer details following completion of service and repairs.
5.2 Customers will be considered covered only once activation has been completed.

6.1 Vehicles that do not complete required repairs for red VHC items are excluded.
6.2 The programme does not apply where:
- Required documentation is not submitted
- Customer details are incomplete or incorrect.
- The service is not carried out by an authorised Hyundai dealer.

7.1 There is no direct charge to the customer for the roadside assistance where the qualifying criteria are met.
7.2 The programme is funded through a dealer activation process and is not redeemable for cash or alternative benefits.

8.1 Hyundai reserves the right to:
- Amend or withdraw the programme at any time.
- Refuse eligibility where terms are not met.
- Request additional documentation if required.
8.2 The programme is subject to availability and may be withdrawn without prior notice.

9.1 Customer data will be used for the purpose of administering the programme and activating roadside assistance.
9.2 Information may be shared with the roadside assistance provider to enable activation and service delivery.
9.3 Future marketing activities related to Hyundai Ireland promotion or events.
9.4 All data will be handled in accordance with applicable data protection legislation.

10.1 Participation in the Hyundai Reconnect Programme constitutes acceptance of these Terms and Conditions.

Any Hyundai vehicle 6 years or older can qualify for 12 months roadside assistance, regardless of service history, provided a qualifying service is completed and all critical repairs identified are addressed.